Privacy Policy

Last Updated: 10/02/2025

Colonial Auto Repair Services respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, contact us, or use our services.

1. Information We Collect
We may collect the following types of information:

• Personal Information: Name, phone number, email address, mailing address, and payment information provided when booking services or making inquiries.
• Vehicle Information: Make, model, year, license plate number, and service history.
• Website Data: Information automatically collected when you visit our website, such as IP address, browser type, pages viewed, and browsing activity.
• Communications: Any information you provide when contacting us by phone, email, or through online forms.

2. How We Use Your Information
We use collected information to:

• Provide, schedule, and manage automotive repair and maintenance services.
• Communicate with you about appointments, services, promotions, or updates.
• Process payments and issue receipts or invoices.
• Maintain service records for your vehicle.
• Improve our website, services, and customer experience.
• Comply with legal obligations.

3. Sharing of Information
We do not sell or rent your personal information to third parties. We may share your information only with:

• Service providers or vendors assisting with billing, scheduling, or technical support.
• Parts suppliers and manufacturers as necessary to complete repairs.
• Legal authorities if required by law, court order, or legal process.

4. Data Security
We take reasonable precautions to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

5. Data Retention
We retain personal and vehicle information only as long as necessary to provide services, comply with legal obligations, or maintain accurate service records.

6. Your Rights
You have the right to:

• Request access to or a copy of the personal information we hold about you.
• Request corrections to inaccurate or outdated information.
• Request that we delete your personal information, subject to legal or contractual obligations.
• Opt out of receiving marketing communications at any time.

7. Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices or content of those third-party sites.

8. Children’s Privacy
Our services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children.

9. Updates to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date.

10. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us:

Colonial Auto Repair Services

7151 Suite G IL-83
Long Grove, IL, 60060
(847)-566-8300

Service@colonialontheweb.com

By using our services or website, you consent to the collection and use of your information as described in this Privacy Policy.